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Joining the Omnichannel Trend

Joining the Omnichannel Trend

Omnichannel has rapidly gained popularity as a trend, with more and more companies choosing it to manage their customer experience. According to a CompTIA article, companies that use the strongest omnichannel customer engagement strategies retain almost 90% of their customers. Those responding to the CompTIA survey indicate that they have moved to an omnichannel approach to customer engagement in the last few years. A majority of companies in the overall economy report customer experience as being even more important than the product or service sold. So, how does omnichannel change the customer experience?

Cybersecurity Awareness is the First Step

Cybersecurity Awareness is the First Step

Cybersecurity Awareness month is here, and is a great time to remember the importance of protecting our networks. Cybersecurity is a puzzle with many pieces; training your workers in awareness and best practices for cybersecurity is a key part of protecting your network, applications and data.. Read on to learn how to make your workers cybersmart in an age of increasing attacks.

Technologies That Support Remote Work

Technologies That Support Remote Work

Many companies realized the benefit of remote employees working from home. With companies competing to be the employer of choice, ability to work remotely has become a benefit many job hunters are looking for.  With remote work becoming even more popular, technologies like cloud, software-defined wide-area networking (SD-WAN) and more have helped to provide a fast,

Protect Your System on Multiple Fronts with Layered Security

Protect Your System on Multiple Fronts with Layered Security

In the last year, changes forced by COVID have introduced even more vulnerability into computer systems due to the increase in remote work. With cyber attacks, it’s a matter of when, not if. Therefore, many companies are taking a more proactive stance toward protecting technology assets. Read on to learn more about layered security and how to protect your network on multiple fronts.

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