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Telecom ExpenseBusinesses today rely on resilient network connectivity to ensure employee communications, collaboration, and productivity. Applications including Voice over IP (VoIP), hosted contact center, cloud backup, and more need a bulletproof network. What’s more, for companies with Remote Offices/Branch Offices (ROBO), telecom expense can quickly add up. These are not issues that only affect Fortune 500 companies—your SMB here in San Antonio is affected as well. As technology moves forward it’s important that your infrastructure and monthly services do the same.

Here are some tips to keep your telecom expense in check:

Audit Your Telecom Expense

By periodically performing a telecom expense audit, you can compare your telecom bills to the contracts for your voice and data network solution. Billing errors can add up, and the savings from catching these errors can be significant. Having A1 BizCom review your telecom expense can save you a lot of money. There have been instances where we have seen bill credits of more than $19,000 from one telecom audit.

Revisit Your Carrier Network at Renewal Time

When your telecom network contracts are up for renewal, you may be able to get better service for less. You may also find cost-effective alternatives when you add a new Remote Office/Branch Office (ROBO). The market for carrier services is competitive, with new technologies introduced all the time. One more thing to keep in mind is that many carriers will auto renew your contract at the end of the term if you do not alert them of your intention to go month to month.

Consider Software Defined Wide Area Networking (SD-WAN)

SD-WAN is an emerging wide area network approach allowing you to use multiple business-class Internet providers to get the same reliability as MPLS or other networking alternatives. By using multiple carriers to connect your Remote Offices/Branch Offices with each other, the savings can quickly add up. Two other added benefits are improved voice quality between sites when using VoIP and the ability to have a seamless backup connection in case of an outage that would otherwise bring your Internet access down.

Proactively Monitor Your Network

By proactively monitoring your network you can avoid downtime and ensure better network performance. Many of these issues can be rapidly resolved using remote management. This proactive managed service approach will reduce network failure while saving IT expense. In many cases you can subscribe to a flat fee managed service providing predictable costs and savings.

If you feel you are paying too much for network services, contact A1 BizCom today. At A1 BizCom, we can evaluate your needs and find ways for your to save.

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